http://www.megabytesonline.net/knowledgebase/ 2010-08-01T03:36:11-05:00 http://www.megabytesonline.net/knowledgebase/ http://www.megabytesonline.net/knowledgebase/lib/images/favicon.ico text/html 2010-07-27T09:49:51-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:security_features&rev=1280242191&do=diff Overview In Express there are security features that allow or deny access to the various functions of Express. This is a brief list of those features and the access they allow. Security Features Profile Access 0 No Access to Express 1 Edit your cell phone number 2 Edit your email address 3 Edit your name 4 Edit all above 5 Not Set 6 Not Set 7 Administrator of a Department - View/edit/remove Employee information, view/edit own Department, view/add/edit Supervisors of … text/html 2010-07-26T14:57:15-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:home&rev=1280174235&do=diff Overview Express is a centralized notification and paging system that allows the use of email or SMS to notify employees. Express features the ability to maintain on-call lists to allow your employees to find and page an on-call employee or service provider, all without knowing the email address or telephone number being used. Express is built on Megabytes WebWare and requires no installation or updating -- everything is managed for you by Megabytes. text/html 2010-07-26T09:11:24-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:dashboard&rev=1280153484&do=diff Overview The Dashboard is your main page and serves as a navigational and informational page. Depending on your Security Permissions your Dashboard will display previous Pages and/or Screams, allow you to edit your name, cell number/carrier, and email address. text/html 2010-07-26T09:08:08-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:edit_cell_number&rev=1280153288&do=diff Overview Express allows for an easy way to change your cell number in case you do not have sufficient Security Permissions to edit employee information or wish to make a quick change. Updating Your Cell Information * Log in to Express * Select the Edit Cell Number button from either the Dashboard or from the My Dashboard drop down menu. This will display a page that shows your current cell number in the database. * Enter your new cell number including area code into the box provided. Do… text/html 2010-07-26T08:52:41-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:page_all&rev=1280152361&do=diff Overview Express allows you to page someone by looking at a list of all Employees. Note: This ability is only accessible by those with full Paging access. Page by All Employees * Select By All from the Page drop down menu. * Select the Send Page button under the Options column for the Employee you wish to Page. A pop-up box will appear. * Enter the Callback Number you wish the recipient to use. Please include the area code. Do not include dashes, parenthesis or spaces. * Select t… text/html 2010-07-26T08:52:09-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:page_department&rev=1280152329&do=diff Overview Express allows you to page someone based on the Department where they are located. Page Employee by Department * Select By Department from the Page drop down menu. Depending on your Security Permissions you will see a list of those Employees in your Department or a drop down list of Departments. text/html 2010-07-26T08:48:30-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:page_oncall&rev=1280152110&do=diff Overview Express allows you to page an Employee that is currently On-Call. Depending on your Security Permissions you will either be able to page an On-Call Employee in your Department or all those On-Call. Page On-Call Employee * Select On-Call from the Page drop down menu. Depending on your Security Permissions you will see list of all On-Call Employees or only those in your Department. * Select the Send Page button next to the individual you wish to Page. A pop-box will appear. * … text/html 2010-07-23T15:24:34-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:remove_user&rev=1279916674&do=diff Overview Express allows you to remove a User in order for them to no longer be able to log onto Express. Note: This option is only for those that are already enabled as a User. Remove User * Select Employees from the Administrator drop down menu. Depending on your Security Permissions you will see a list of all Employees or only those in your Department. * Select the Remove button. A confirmation pop-up box will appear. * Select Yes to continue or No to return to the previous page. … text/html 2010-07-23T15:23:06-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:edit_user&rev=1279916586&do=diff Overview Express allows you to edit a User's user-name and their Security Permissions. Note: You cannot change your password from this menu. Edit User * Select Employees from the Administration drop down menu. Depending on your Security Permissions you will all Employees or only those in your Department. * Select the Edit User button. * Change the information as desired. * Select the Save button to update the system. If data is valid you will be taken back to the Employee list. * … text/html 2010-07-23T15:22:34-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:new_user&rev=1279916554&do=diff Overview Express has two ways to enable Users, both of which will explained in this section. Enable User * Select Employees from the Administration drop down menu. Creating a new Employee will have a check-box to enable a User for Express. * Select the Enable User button under the Options column. * Enter the information required and select the correct Security Permissions for the new User. Note: Please remember the password entered. * Select the Save button to enable the User. If da… text/html 2010-07-23T15:19:52-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:remove_oncall&rev=1279916392&do=diff Overview Express allows the removal of current On-Call information in the system. Remove On-Call Employee * Select On-Call from the Administration drop down menu. Depending on your Security Permissions you will see a list of all On-Call or only those in your Department. * Select the Remove button in the row of information that you want to remove. A confirmation pop-up box will appear. * Select Yes to continue or No to return to the previous page. You will be returned to the On-Call l… text/html 2010-07-23T15:18:37-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:edit_oncall&rev=1279916317&do=diff Overview Express allows you to edit the On-Call information for an Employee, in case of changes or shift switches. Edit On-Call Employee * Select On-Call from the Administration drop down menu. You will taken to a list of On-Call Employees and depending on your Security Permissions, you will see all On-Call or only those in your department. * Select the Edit button under the Options column of the On-Call information you wish to change. * Make the necessary changes to the information. … text/html 2010-07-23T15:17:39-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:add_oncall&rev=1279916259&do=diff Overview Express allows you to Add On-Call Employees for use in Paging and Screaming. Note: This option is only available for those with the correct Security Permissions. Add On-Call Employee * Select On-Call from the Administrator drop down menu. A list of On-Call Employees will appear and depending on your Security Permissions it will show all On-Call or just those in your Department. * Select the name of the Employee you wish to add On-Call information from the drop down list. * Sel… text/html 2010-07-23T15:15:05-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:remove_supervisor&rev=1279916105&do=diff Overview Express allows the removal of a Supervisor. Remove Supervisor * Select Supervisors from the Administration drop down menu. * Select the Add/Remove Supervisor button under the Options column for the Supervisor you wish to Remove. * Select the Remove button next the name of the Supervisor you wish to Remove under the Current Supervisor(s) heading. A confirmation pop-up box will appear. * Select Yes to continue or No to return to the previous page. You will be returned to the Su… text/html 2010-07-23T15:14:02-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:add_supervisor&rev=1279916042&do=diff Overview Express allows to add a new Supervisor to a Department. Add Supervisor * Select Supervisors from the Administration drop down menu. You will taken to the Department list page, and will see, depending on your Security Permissions, all Departments or only your Department. * Select the Add/Remove Supervisor button under the Options column in the Department you wish to change. * Select the name of the Employee you wish to add as a Supervisor from the drop down list. * Select th… text/html 2010-07-23T15:13:20-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:remove_department&rev=1279916000&do=diff Overview Express allows you to remove a Department to no longer be used by the system. Note: This option is only available when the correct Security Permissions are enabled for your User. Remove Department * Select Departments from the Administration drop down menu. * Select the Remove button under the Options column for the Department you want to Remove. A confirmation pop-up box will appear. * Select Yes to continue or No to return to the previous page. You will be returned to th… text/html 2010-07-23T15:08:00-05:00 Aaron Renshaw http://www.megabytesonline.net/knowledgebase/doku.php?id=express:pages:edit_department&rev=1279915680&do=diff Overview Express allows you to edit an existing Department's name to one you choose. Edit Department * Select Departments from the Administration drop down menu. Depending on your Security Permissions you will see a list of all Departments or only your Department. * Select the Edit button under the Options column of the Department you wish to Edit. * Edit the name as desired. * Select the Save button. If data is valid then you will be taken to the Department list. * A Confirmation …